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Privacy Policy

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Introduction

Pictura Studios ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information that you provide to us or that we collect about you when you use our website [www.picturastudios.co.uk] and related services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect and process the following data about you:

  • Personal Information: Name, address, email address, phone number, and other contact details when you register for our services or subscribe to our newsletters.

  • Payment Information: Payment details provided when making a purchase or booking a class or event.

  • Usage Data: Information about your usage of our website, including your IP address, browser type, and the pages you visit.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our website and services.

  • Process your bookings and purchases.

  • Communicate with you about our services, including updates, promotions, and offers.

  • Improve our website and services by analysing user behaviour and feedback.

  • Comply with legal obligations.

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Contractual Necessity: To fulfil our contractual obligations to you when you purchase a service or product from us.

  • Legitimate Interests: To improve our services and provide you with relevant information and offers.

  • Consent: Where you have provided your consent to receive marketing communications from us.

4. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your data with trusted service providers who assist us in operating our website, processing payments, or delivering our services.

  • Legal Compliance: We may disclose your information if required by law or to protect our rights or the rights of others.

5. Data Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, or destruction.

6. Your Rights

You have the following rights concerning your personal data:

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: You can request that we correct any inaccuracies in your data.

  • Deletion: You can request that we delete your personal data, subject to certain conditions.

  • Objection: You can object to our processing of your personal data based on legitimate interests.

  • Withdrawal of Consent: You can withdraw your consent to receive marketing communications at any time.

7. Cookies

Our website uses cookies to enhance your experience. You can control the use of cookies through your browser settings. For more details, please refer to our Cookie Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Pictura Studios
5 Eastgate Row North

Chester

CH1 1LQ

Email: info@picturastudios.co.uk
Phone: 01244 328 976

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